Terms and Conditions

  1. Preamble
    1.1. L2M SOLUTIONS DOO BEOGRAD, Svetozara Ćorovića 10, 11120 Belgrade, Serbia (hereinafter: ‘’L2M Solutions’’, “we” or “us”) is the operator of the website www.norajakovljevic.com (hereinafter: “Website”).

1.2. Users of the Website have the opportunity to order various packages of Bold Brows and NanoRemoval courses and connect with us regarding these.

1.3. You can use the Website according to the rules set out in these Terms and Conditions (hereinafter: ”T&C”). We hope this serves as a useful guide, but please ensure you read the Terms in full and carefully and contact us if you have any questions. By accessing or using the Website, you agree to be bound by these T&C. Terms deviating from these T&C shall only apply if confirmed by us in writing.

  1. Courses Information

2.1. All courses available at Website are for ordering and purchase (hereinafter: Course/s) and considered Online, Live and Individual type of Course. Descriptions of the Courses and what the price of the Courses include is on Website.

  1. Price and acceptance
    3.1. The prices and descriptions provided in Website do not constitute a binding offer and may be withdrawn or amended by us, at any time prior to the express acceptance of your offer.
    3.2. Any and all offers made by you to purchase Course from us, shall require our subsequent acceptance. We are not obliged to accept your offer. A contract shall be concluded solely with our express acceptance of your offer.
  2. Payment terms
    4.1. The price of each individual Course, is as stated on Website, and the following provisions shall apply: • prices are stated in RSD for student in the Republic of Serbia and in EUR for student out of the territory of the Republic of Serbia. Unless otherwise stated, the prices do not include shipping and transport costs. Shipping and transport costs are stated separately and are to be borne by you. In the event that the conclusion or performance of a contract gives rise to taxes, bank charges, fees, customs or levies, these shall be borne by you; • the invoice total shall be due upon your order.
    4.2. If payment is insufficient or declined for any reason, we will refuse to complete your order and shall have no liability in this regard.
  3. Payment Methods
    5.1. Payment of the Course on Website can be made by our bank accounts direct, in accordance with Instruction of payment which we will send you, or by wire transfers.
    5.2. After the payment is confirmed, we will inform you.
  4. Delivery products and access Craft Master app
    6.1. The products for ordered Course (hereinafter: Products) shall be delivered within 15 days after we receive confirmation of your payment.
    6.2. We seek to adhere to the delivery periods as stated under point 6.1. However, delivery periods are deemed estimates and therefore nonbinding to us.
    6.3. Access to Craft Master app you will have within 24 hours after we received confirmation of your payment.
  5. Force Majeure
    7.1. Both parties will not be liable for any default or delay in the performance of their respective nonmonetary obligations, to the extent that such default or delay is caused, directly or indirectly, by fire, flood, earthquake, explosions, elements of nature, acts or regulations of government bodies, nuclear, chemical or biological contamination not caused by such party, court orders arising out of circumstances other than a breach of this Agreement by the affected party, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, strikes, lockouts or labor difficulties, epidemics or by any other event or circumstance that is beyond the reasonable control of you or us, whichever is the entity unable to perform (the Nonperforming Party). Such event or circumstance giving rise to the default or delay is a Force Majeure Event.
    7.2. The Nonperforming Party will be excused from any further performance of the obligations affected by such Force Majeure Event for as long as such Force Majeure Event continues.
  6. Prohibited Conduct
    8.1. Limitations on Use – you agree that you will not edit, change or in any other way manipulate the purchased Products for Course. You accept and acknowledge that you may use Products for your use only, attending the Course, without altering or removing any trademark, copyright or other notice from the Products delivered. By buying the Products, you agree not to sell, trade, or manipulate any Products you receive from us.
  7. Complaints
    9.1. You are obliged to inspect the Products and ensure that they are in faultless condition, conform to the description and are complete. You may only assert claims for defective Products or incomplete delivery in the following cases: if you send us a written and specific complaint for the defect/s or incomplete delivery without delay, and in any event no later than five (5) days from the receipt of the Products via the following email address: office@l2m.rs.
    9.2. If you are unsatisfied with our services or have issues in terms of your payment, please forward your complaint with complete information directly to our support service via the following email address: office@l2m.rs within two (2) days following the date when you received services or the payment took place.
  8. Customs duties and export
    10.1 Products, imported into certain countries, may be subject to customs duties. Upon the arrival of the Products at the destination you have designated for deliver, customs clearance, import duties, taxes or the other fees may be imposed upon you. All such additional costs for customs clearance, import duties, taxes or the other fees shall be borne by you.
  9. Privacy Policy
    11.1. We shall process your personal data solely to the extent permitted by law and shall safeguard it from unauthorized access. The terms of Privacy Policy apply.
  10. Final Provision
    12.1. These T&C and all individual deals concluded in their execution shall be governed by Serbian law.
    12.2. All disputes arising out of or in connection with T&C, including, without limitation, its formation, validity, binding effect, interpretation, performance, breach or termination, as well as non-contractual claims, shall be finally settled under the relevant court in Belgrade, the Republic of Serbia.
    12.3. If a provision or parts of a provision in T&C is becomes ineffective under applicable legislation, this will not affect effectiveness and validity of the remaining provisions. In the event of the invalidation of a provision of T&C, it shall be deemed to be replaced by a provision, which, in terms of content, is as close as possible to the ineffective one.

Pergunte a vontade

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Besplatne Konsultacije

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If you can not decide which of our courses is best for you specifically, feel free to contact us and talk to our team of experts who will help you make the best decision.